Customers who price Best Efforts and Mandatory, or just Mandatory, are having to update the delivery type when screen popping into Marksman.
|Revenue or Retention?||Retention|
|Impact to Existing Customers||Multiple|
|Customer ID(s)||Anyone pricing Mandatory through the Encompass Integration|
|Business Value||3 - Important to moderate number, moderate impact on brand, moderate competitive advantage|
|Urgency||2 - Minimally time constrained|