Product Hatching Ideas

Block duplicate rate expiration

Rates were expired twice on 9/14. Please remove this possibility.

  • Jessica Baker
  • Sep 14 2017
  • Moved to Prioritzation
Rating BOB-4
Revenue or Retention? Retention
Workaround Present No
Impact to Existing Customers All
Customer ID(s)
Business Value 5 - Extremely important to most or all, extreme impact on brand, critical to success of business
Urgency 5 - Extremely time constrained
  • Attach files
  • Guest commented
    September 14, 2017 18:38

    My assumptions that is what is causing the duplicate expirations is this separate page being refreshed minutes or hours later. Currently to expire the rates, we simply navigate to a specific page. We should remove this functionality and make it a specific POST event within a unique API. If it is a POST event from the page, refreshing will no longer process the expiration. This will take a fairly minimal amount of dev and qa effort.


    - Justin

  • Mike Russell commented
    September 14, 2017 20:10

    PH-63 in JIRA is the related ticket asking to remove the rate expiration button or put it in the client's hands altogether.

  • Mike Russell commented
    September 14, 2017 20:20

    PH-I-111 was the original PH ticket and said it was moved to BOB, but couldn't find what it is tied to.  BOB-117 appears to be this issue in the past.

  • Admin
    Lori Rezac commented
    September 14, 2017 21:12

    BOB meeting:

    BOB-250 Automate 'Expire Rates' function

    This ticket is associated with the issue above but we need an immediate solution to this issue.