Product Hatching Ideas

Waive Escrow option only available for conventional products

Currently we only have the waive escrow option displaying for conventional products. If a customer is trying to price a Gov't product, this option does not display. Customer needs this for two reasons for all investors: 
1) When a loan officer locks a loan our system validates if escrow waiver matches in Mortech and Encompass. 
2) We do want to add a profit & cost asjuster for VA loans with escrows waived. 
Both of these reasons could affect pricing.

  • Chris Gibbons
  • Aug 18 2017
  • Moved to Prioritzation
Rating BOB-1
Revenue or Retention? Retention
Workaround Present No
Impact to Existing Customers Multiple
Customer ID(s) 28sebo01
Business Value 1 - Important to a few or none, little or no impact on brand, little or no competitive advantage
Urgency 1 - Not time constrained
  • Attach files
  • Admin
    Lori Rezac commented
    August 18, 2017 19:52

    PH-148 - This ticket is originally from October 28, 2015 but was closed with no additional action taken.

  • Admin
    Lori Rezac commented
    August 18, 2017 19:53
  • Admin
    Lori Rezac commented
    August 30, 2017 20:22

    We need an explanation as to why this ticket was brought back.

  • Chris Gibbons commented
    August 31, 2017 14:13

    Marion from Sebonic called in to find out why we did not have the escrow waiver available for the government products as they are eligible for escrow waiver. She sent in the link to the government site explaining the inclusion of the waiver. 

    I reached out to Lori and we were able to find a ticket that was created in the past for this very issue. Lori had also mentioned Jessica Baker had recently run into this issue with investors as well. We have now brought forth the original ticket with the added inquiry. 

  • Admin
    Lori Rezac commented
    August 31, 2017 15:43

    Quicken Corr rate sheet has an adjustment for escrow waiver on a VA loan.