Product Hatching Ideas

Update Mortech Admin to allow forgot password link

Currently an operations person needs to reset the password for Mortech Admin users. Adding the forgot password logic would allow users who forget their password to request a new password. 

This doesn't scale well for the operations team and this reactive work is something we want to get away from as a product team. 

This functionality presently exists in Marksman.

  • Todd Bohling
  • Aug 9 2017
  • Moved to Prioritzation
Rating BOB-2
Revenue or Retention? Other
Workaround Present Yes
Impact to Existing Customers Single
Customer ID(s)
Business Value 1 - Important to a few or none, little or no impact on brand, little or no competitive advantage
Urgency 1 - Not time constrained
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  • Guest commented
    August 16, 2017 19:57

    To mimic the current Marksman functionality, we would need emails. Currently mortech admin does not have the concept of email addresses for our admin users. We would first need to add this field for our admins so we have a way of verifying the user via a reset link. The user would then be required to click on the link in their email to be taken back to the admin site where they will be prompted for their information. 5-8 Story Points at Medium-High confidence.


    A cooler solution would be to add the use of a TFA mechanism like google authenticator. We could have each user register their device with a TFA, then if they want to reset their password they could just enter two consecutive TFA tokens and then reset their password. 8 Story Points at Medium-to-Low confidence.

  • Admin
    Lori Rezac commented
    August 17, 2017 18:15

    Moving to BOB for Theresa to bring before the stakeholders.