The customer has overnight protection set to restrict locks after 5:30 CST.
This lock came in at 5:35pm. Per Justin, we scrub against investor status and lock restriction rules when lock registration session starts and at the end when LO hits submit so this should not have happened.
Patricia Suzanne Chickey
Conf 10 Yr Fixed
This appears to be a one-off situation. No further mention has been made of this issue and I am unsure of the original reporter.